FAQ

 Why do you need registration? 1. After registration, detailed payment and delivery terms for your country are available.

2. All registered users can receive news alerts from the factories.

3. Restrict access to customers who are interested in purchasing at retail.

If you have any difficulties with registration, we will be happy to help.
 How to view the catalog? Our website is made in the form of an online store, where you can see the range available for order and place an order by adding products to the cart.

In the section of each of the factories, full catalogs of the current collection are presented for review..
 How to make an order? 1. Register on our website.

2. Select one or more from the presented factories.

3. Add the products you like to the cart by clicking on the "ADD TO CART" button.

4. In the cart, when the minimum order is reached for the factory of interest, the “Send to factory” button will appear.. 

5. We receive your order, after your confirmation we send it to the factory for assembly..
 Minimum order? The average minimum order is 500$.

After registration, in the “COOPERATION” section, minimum orders for each of the factories will be specified..
 Order processing time? Factories work and collect orders from Monday to Friday.

The order may take from several hours to several days to be completed.

The speed depends on the workload of factories, which varies throughout the year and often depends on seasonality.
 How to pay? Payment details can be clarified based on your region from our manager.
 Are there any certificates? Documentation? All current certificates are available on our website in the menu section "MORE".

For detailed advice on documentary support of cargo, contact our manager.
 Are there any defects? Is there any return of defective goods? What to do with defective goods? We work only with high-level Turkish manufacturers.

But, unfortunately, defects sometimes occur, so it is better to check the received goods immediately upon receipt.

More detailed information can be obtained from our manager.
 Is there a loyalty program for regular customers?? We work from factories.

Accordingly, we can only provide discounts according to the terms and conditions of the manufacturers themselves.

Detailed conditions can be obtained from our manager, but only after agreement with the factory of interest.
 What is the age range of children's clothing on your site? We cooperate with factories ranging from 0 to 14 years.

Factories cover the following ages:

AndyWawa - from 0 to 2 years;

Bebeke - from 0 to 3 years;

Best Kids - from 0 to 14 years;

Caramell - from 0 to 2 years;

IdilBaby Mamino - from 0 to 8 years;

Leo King - from 0 to 2 years;

Monna Rosa - from 0 to 10 years;

NipperLand - from 0 to 18 months.
 How often are new collections shown, once a season or more? Factories show collections twice a year.

In summer they usually show the Autumn-Winter collection, and in winter the Spring-Summer collection.

An exception is the NipperLand factory, which presents its general collection for the whole year in June.
 Do you work with Dropshipping? No. All goods are in factory warehouses and therefore it is not possible to work through Dropshipping.
 Where is your office located? Shop? There is a manager in Istanbul, Bursa and Izmir and an office in Odessa.
 What guarantees? Product quality

We work only with trusted manufacturers.

All factories are initially tested in our retail stores.

Trust in us

To make sure of our integrity, we offer the following options:

1. Take a closer look at our Instagram page:

All live photos are taken in our retail stores.

This resource allows you to check information about us; to do this, click “Account Information” in the profile header.

The account was created on October 21, 2016 and has not changed its name since September 2017.

You can also check out our active paid advertisements.

2. Video call from any of our retail stores.

This way you can see us, as well as the range of factories we represent.

3. Call our clients who have physical or online stores.

Our managers can provide a list of cities where our clients already exist, and you will choose the appropriate option.

4. You can always offer your own option:)
 How does delivery work? Do I have to pay for delivery? What is the cost? How much time? Fast delivery available (urgent delivery)? Our company works with any country in the world and each of them has its own characteristics in delivery.

To obtain detailed information, please register on our website; in the “COOPERATION” section, standard delivery conditions will be specified.

Our manager will always be happy to provide additional information for you.